<p>Hi Peter! We use a combination of Salesforce and Campaign Monitor platforms. Salesforce is used to track all donations and&nbsp;communication history&nbsp;with donors whereas Campaign Monitor is used for newsletter and email send outs and helps us manage different contact lists.</p>

<p>The benefit of Campaign Monitor is that it allows you to see open rates, click rates, bounce rates and response rates on all emails so you can determine what your donor base&nbsp;is most interested in.</p>

<p>Hope this helps.&nbsp;</p>
